Sunday, March 20, 2011

Biebercide

Sorry I haven't posted in a while. I had a baby and bought a house! I'm back now, part time. Still a front desk minion.

So, for entertainment purposes, I give you - yesterday's logbook, with the unfortunate death...of Justin Bieber.

--Start--

3:36am - In the morning, try to charge the card on 110 for the correct amount. If it does not go through, check it out normally and put the bill in D***'s box. I know CC's will be off if it does not go though. - T

*CC DECLINED*

Front Desk - (A, I believe you will be working the morning shift)-
"W" has two NDD2 reservations for Saturday (3-19-11), as well as a reservation for the party room from noon-3. If we are able to get the two reservations adjoining(144 &146?), that would be great but a little bit higher priority is getting them in early. They were pretty nice people, so if any of these requests can be done, please help them out. I told them they could at least get in early to decorate the party room. Also, if people show up for the party, you CAN give out room numbers. "W" has already okayed it.
If you have any questions, just call me.
Otherwise - just do the voodoo that you do so well. ~S

A- 105 was going to be coming later on Fri to put his CC on it, but the room was already checked in when I got here. His family has 2 other rooms and wanted to use that one if it had to be paid for, so I gave her the keys. He should still come in today to pay on his CC - T

Rms 119 and 142 extended their stays.

8:30am - Comp'd 50% of rm117(now 121) for their 1000 item list of complaints - A
9:46am - Could have REALLY used a 2nd desk person and/or bfast person - extremely busy - not enough breakfast pulled - A
10:00 - REMINDER: (C) Rm 121 didn't get their wake-up call because it wasn't ever moved from 117 when they were. Please remember to check all things like this when moving people - everyone needs to. - A
10:00 - Have the pool doors been updated since the time change? Several complaints about the door not opening 8-9am - A
10:01 - FML
11:41 - Schedule has been changed slightly, check it - S
12:15 - ICE-EE Machinge man came in - fixed the juice machine. Said filter on H2O was gunked up - cleaned out the whole machine - nice guy - A
morning - Rm 145 moved to 143 due to toilet handle falling off - A
12:45p - Rm 139 - "W" - also has party rooms - NOT nice guy. Wanted to punch me in the face b/c we didn't have an extra table. Found extra table, avoided punch to the face. Phew! - A
12:45p - Longest shift everrrrr. :(
12:53 - L. O. charged rm 212 & 214 into her credit card, everything updated - A
1:39pm - B. G. picked up some lost and found items left behind - A
1:50p - C. L checked out early -A

4:20p - ADJ door to 231-233 on the 233 side - deadbolt doesn't work - T
4:30p - What are you waiting for? KILL ME! DO IT NOW! - T
6:30p - Broke up fight in pool over Justin Bieber cardboard cutout. 144 & 146 were trying to have a bday party for daughter and 30 friends w/a Bieber by pool. Other kids took it and threw it in the pool. Some deliquent tried to fight the dad of one of the other kids in the area. He told some little kids to fuck off and chased another up into the balcony, screaming at him to 'get the fuck out of my way.' He was w/144&146 but not a chaperone, so he was escorted from the building. 144 & 146 was very disturbed that the pther parents did nothing to stop the Biebercide, saying they shouldn't let the kids ruin something that isn't theirs. I asked why they would bring a cardboard Bieber in the pool area in the first place. 144 & 146 said it was a decoration for the party. D. A. brought the potential fight to my attention and said that 144 & 146 had way too many kids. I explained that only 5 ppl were allowed per room and she said most of the kids had already called their parents after the Bieber drowning. 144 & 146 said she didn't feel safe going in the pool area anymore. She said they'll probably leave at 8.
I have to inform D.A. that there are not supposed to be beverages and food by the pool STILL.
Stay tuned...
8:00p - Dear Diary,
144 & 146 opted to leave. Having had an absolutely miserable time, I'm just VOIDing the whole transaction. I wish I could just VOID the whole day.
With love,
T (with a heart over his i, lol)
9:30p - 119 had a few problems with noise - the kids running around. Later asked for rollway - I didn't charge them. -T

--End--

I love my job.

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